7.2 Uninstalling the Remote Collector Manager and Sentinel Client Applications

7.2.1 Linux

  1. Log in as root.

  2. (Conditional) If you are uninstalling the Collector Manager, stop the Sentinel Rapid Deployment services:

    <install_directory>/bin/sentinel.sh stop
    
  3. Go to the following location:

    <install_directory>/_uninst
    
  4. Perform any of the following:

    Mode

    Command

    GUI

    ./uninstall.bin
    

    Continue with Step 5.

    Console

    ./uninstall.bin –console
    

    Continue with the on-screen instructions.

  5. Select a language and click OK.

  6. In the Sentinel UninstallShield Wizard, click Next.

  7. Select the components you want to uninstall and click Next.

  8. Ensure that any running Sentinel applications are stopped and click Next.

    A summary of the features selected for uninstall is displayed.

  9. Click Uninstall.

  10. Click Finish.

7.2.2 Windows

  1. Log in as an Administrator user.

  2. (Conditional) If you are uninstalling the Collector Manager, stop the Sentinel Rapid Deployment services:

    <install_directory>\bin\sentinel.bat stop
    
  3. Do either of the following:

    • Select Start > All Programs > Sentinel > Uninstall Sentinel.

    • Select Start > Run, enter <install_directory>\_uninst, then double-click uninstall.exe.

  4. Select a language and click OK.

    The Sentinel Rapid Deployment UninstallShield Wizard is displayed.

  5. Click Next.

  6. Select the components you want to uninstall and click Next.

  7. Ensure that any running Sentinel applications are stopped and click Next.

    A summary of the features selected for uninstalling is displayed.

  8. Click Uninstall.

  9. Select to reboot the system and click Finish.

7.2.3 Post-Uninstallation Procedures

After uninstalling the applications, certain systems settings remain, which can be manually removed. These settings should be removed before performing a clean installation of Sentinel, particularly if the Sentinel uninstallation encountered errors.

NOTE:On Linux, uninstalling Collector Manager or Client Applications does not remove the Sentinel Administrator User from the operating system. You need to manually remove that user, if desired.

Linux

  1. Log in as root.

  2. Remove the contents of the <install_directory> where Sentinel software is installed.

  3. Remove the following files in the /etc/init.d directory, if they exist:

    sentinel

    This is applicable only if Collector Manager is installed.

  4. Make sure nobody is logged in as the Sentinel Administrator user (esecadm by default), then remove the user, home directory, and esec group:

    • Run userdel -r esecadm

    • Run groupdel esec

  5. Remove the /root/InstallShield.directory.

  6. Remove the InstallShield section of /etc/profile.

  7. Restart the machine.

Windows

  1. Delete the %CommonProgramFiles%\InstallShield\Universal folder and all of its contents.

  2. Delete the <install_directory> folder (by default: C:\Program Files\Novell\Sentinel6).

  3. Right-click My Computer > Properties > the Advanced tab.

  4. Click the Environment Variables button.

  5. If they exist, delete the following variables:

    • ESEC_HOME

    • ESEC_VERSION

    • ESEC_JAVA_HOME

    • ESEC_CONF_FILE

    • WORKBENCH_HOME

  6. Remove any entries in the PATH environment variable that point to the Sentinel installation.

  7. Delete all Sentinel shortcuts from the desktop.

  8. Delete the shortcut Start > Programs > Sentinel folder from the Start menu.

  9. Restart the machine.