3.3 Assigning a Bundle to a Device

You can use the Micro Focus Service Desk user interface to assign bundles to devices. The assignment changes are reflected in the ZENworks Control Center of the ZENworks Primary Server that is configured with Micro Focus Service Desk. For more information on configuring the ZENworks Primary Server with Micro Focus Service Desk, see .

You can also remove the existing bundle assignments. For information on removing the assignments, see Removing a Bundle Assignment from a Device.

  1. Log in to the Micro Focus Service Desk user interface through ZENworks.

    For more information, see Logging in to the Micro Focus Service Desk User Interface through ZENworks.

  2. In the Tasks panel, click the service request you want to resolve.

  3. In the ZENworks Tools panel, click Bundles.

  4. In the Filter option of the Bundles panel, select All Bundles.

  5. In the Bundles panel, click the name of the bundle that you want to assign to the device.

  6. Click the Device tab.

  7. Click Add.

  8. In the Find Item option, click to list all the devices that you can assign the bundle to.

  9. Click the device you want to assign the bundle to.

  10. Click Assign.

    The Device tab lists the bundles assigned to the device.

  11. Click Done.