2.11 Logging in to the Micro Focus Service Desk User Interface through ZENworks

  1. Use a Web browser to go to the following URL:

    http://<ip_address>:port/LiveTime/WebObjects/LiveTime.woa/wa/Login

    Replace port with the port number specified during the installation of Micro Focus Service Desk. The default port is 8700.

    NOTE:If you choose to use Internet Explorer 8.0 browser to log in to Micro Focus Service Desk, you must ensure that the version of the browser is higher than Internet Explorer 8.0.7600.16385.

  2. Click the ZENworks icon on the Micro Focus Service Desk Login page.

  3. In the Micro Focus ZENworks login dialog box, specify the credentials and click Login to log in to the Micro Focus Service Desk user interface.