3.0 Installing and Uninstalling the Novell Service Desk

The Novell Service Desk software solution is completely Web-based and is highly scalable. The application can be deployed on Windows or Linux and supports a variety of RDBMS. Ensure that the device on which you want to install Novell Service Desk has Java installed and is up and running.

Perform the following steps to download and install the Novell Service Desk software on the device: