2.4 Assigning Processes to Users Imported to Novell Service Desk

After you have imported the ZENworks users to Novell Service Desk, you must assign the appropriate user processes to the users:

  1. Log in to the Novell Service Desk user interface.

    For more information on logging in to Novell Service Desk, see Section 2.1, Logging in to the Novell Service Desk User Interface.

  2. Click User.

  3. In the Users page, click the user name for whom you want to assign the processes.

  4. Select the processes you want to assign to the user and then click Save.