Using ZENworks with Novell Service Desk

This guide includes information that helps you to configure Novell Service Desk to seamlessly work with the Configuration Management tool, so that the Novell Service Desk users can manage incidents more efficiently.

The information in this guide is organized as follows:


This guide is intended for administrators.


We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation.

Additional Documentation

Novell Service Desk is supported by other documentation that you can use to learn about and implement the product. For additional documentation, see the Novell Service Desk documentation Web site.