Problem: When you sign in and view Novell Teaming pages, your presence icon does not change color to indicate that you are signed in, and it continues to display either the color that indicates no presence information (white) or that you are offline (gray).
If your presence icon indicates that there exists no presence information for you (white):
View your personal workspace.
Click .
Type your for Novell Conferencing and its Pidgin client.
Click .
If your presence icon indicates that you are offline (gray) when you are signed in, then you must start the Pidgin client on your computer. For more information about installing and running the Novell Conferencing Pidgin client on your computer, see your system administrator.