1.6 Managed Device Requirements

The ZENworks Adaptive Agent is the management software that is installed on all managed devices, including Primary Servers. Currently, Windows devices can be managed, but Linux devices cannot. However, when you install the Primary Server software on a Linux server, a portion of the Adaptive Agent is activated so that the System Updates feature can be used on your Linux Primary Servers.

Managed devices can be used as Satellites. If you want to use a managed device as satellite, then in addition to the requirements listed in this section, make sure that the device is capable of performing the satellite functions and meets the requirements listed in Section 1.2, Satellite Requirements.

ZENworks 10 Asset Management can manage any workstations and servers that meet the following requirements:

Table 1-7 Managed Device Requirements

Item

Requirements

Additional Details

Operating System: Windows Servers

  • Windows 2000 Server SP4

  • Windows Server 2003 SP1 / SP2 x86, x86-64 (Enterprise and Standard editions)

  • Windows Server 2008 SP1 / SP2 x86, x86-64 (Enterprise and Standard editions)

  • Windows Server 2008 R2 (Enterprise and Standard editions)

All the Core Editions of Windows Server 2003 and Windows Server 2008 are not supported as a managed device platform because they do not support the .NET Framework.

ZENworks 10 Asset Management is supported on Windows Server 2003 and Windows Server 2008 editions with or without Hyper-V.

Operating System: Windows Workstations

  • Windows 2000 Professional SP4 x86

  • Embedded XP SP2 / SP3

  • Windows Vista SP1 / SP2 x86, x86-64 (Business, Ultimate, and Enterprise versions only; Home versions are not supported)

  • Embedded Vista SP1 / SP2

  • Windows XP Professional SP2 / SP3 x86

  • Windows XP Tablet PC Edition SP3 x86

  • Windows 7 x86, x86-64 (Professional, Ultimate, and Enterprise editions)

A managed device name must not exceed 32 characters. If a device name exceeds 32 characters, that device is not inventoried. In addition, make sure that the device name is unique so that the device is recognized appropriately in the inventory reports.

Operating Systems additionally supported in Update for ZENworks 10 Asset Management (10.3.3)

  • Windows 7 SP1 x86, x86-64 (Professional, Ultimate, and Enterprise editions)

  • Windows Server 2008 R2 SP1 (Enterprise and Standard editions)

 

Operating System: Thin Client sessions

  • Windows 2000 Server SP4 x86

  • Windows Server 2003 SP1 / SP2 x86, x86-64 (Enterprise and Standard editions)

  • Windows Server 2008 SP1 / SP2 x86, x86-64 (Enterprise and Standard editions)

  • Windows Server 2008 R2 (Enterprise and Standard editions)

  • Citrix XenApp MetaFrame XP

  • Citrix XenApp 4.5

  • Citrix XenApp 5.0

  • Windows Server 2008 R2 SP1 (Enterprise and Standard editions) is additionally supported in Update for ZENworks 10 Asset Management (10.3.3) or later

Windows Server 2008 Core is not supported as a managed device platform because the .NET Framework is not supported on Windows Server 2008 Core.

Hardware

The following are minimum hardware requirements. Use these requirements or the hardware requirements provided with your operating system, whichever is greater.

  • Processor: Pentium III 700 MHz, or equivalent AMD or Intel

  • RAM: 256 MB minimum; 512 MB recommended

  • Display resolution: 1024 × 768 with 256 colors

 

Automatic ZENworks Adaptive Agent Deployment

In order to automatically deploy the Adaptive Agent to your managed devices, the following are required:

  • Your firewall must allow file and print sharing

  • On Windows XP devices, Simple File Sharing must be turned off

  • Administrator credentials must be known for the devices in order to install to them

  • The date and time on the managed devices and ZENworks Server must be synchronized

  • The File and Printer Sharing for Microsoft Networks option must be enabled

For detailed information about the prerequisites, see Prerequisites for Deploying to a Device in the ZENworks 1 Discovery, Deployment, and Retirement Reference.

Microsoft .NET

The Microsoft .NET 2.0 software and its latest updates must be installed and running on the managed device in order to install ZENworks 10 Asset Management.

You are given the option to launch the .NET installation during installation of ZENworks. If you select the option, .NET 2.0 is installed. For better performance and stability, you should upgrade to the latest support packs and patches of .NET 2.0 through Windows Automatic Updates or Patch Management on the agent.

.NET 2.0 SP1 is the latest version supported by Microsoft on Windows 2000. .NET 2.0 SP2 is the latest version of .NET 2.0 supported by Microsoft on Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista.

On Windows XP and Windows Server 2003, you can directly download and install .NET 2.0 SP2 or upgrade to .NET 3.5 SP1, which includes .NET 2.0 SP2. On Windows Vista and Windows Server 2008, you must upgrade to .NET 3.5 SP1 to get the .NET 2.0 SP2 update installed.

TCP Ports

7628

In order to view the status in ZENworks Control Center of the ZENworks Adaptive Agent for a managed device, ZENworks automatically opens port 7628 on the device if you are using the Windows firewall. However, if you are using a different firewall, you must open this port manually.

Port 7628 must also be opened on the device if you want to send a QuickTask to the client from ZENworks Control Center.

 

5950

For Remote Management where the ZENworks Adaptive Agent is running, the device listens on port 5950.

You can change the port in ZENworks Control Center (Configuration tab >Management Zone Settings > Device Management > Remote Management).

Remote Management is used only with ZENworks Asset Management.

Virtual Machine Environments

ZENworks managed device software can be installed in the following virtual machine environments:

  • VMware Workstation

  • Microsoft Virtual Server

  • XEN (Novell SLES 10 and Citrix XenServer)

  • VMware ESX

  • Windows 2008 Hyper Visor

 

NOTE:If you choose to use Novell Client on the managed device, the following versions of the Novell Client has been tested with ZENworks:

  • Novell Client 4.91 SP4 or higher (On Windows XP / Windows 2000 Server)

  • Novell Client 2 or higher (On Windows Vista or Windows Server 2008)

  • Novell Client 2 SP1 or higher (On Windows 7)