When a remote operator launches the Remote Management Listener to listen to the remote session requests from the managed device user, ZENworks issues a ticket to enable the remote operator to authenticate to the managed device. The lifetime of this ticket is two days.
The Remote Management Listener continues to run even after the remote operator logs out or closes the ZENworks Control Center. If the ticket is still valid, any other remote operator might use the listener to listen to the remote session requests from the managed device users. For security purposes, you must close the Remote Management Listener before logging out or closing the browser.
To close the Remote Management Listener, right-click the
icon in the notification area, then click .