21.3 Downloading and Installing the PRU

Novell provides a Product Recognition Update (PRU) to update your knowledgebase so that ZENworks Inventory can recognize newer software.

This action deploys the PRU to your database and sets its deployment to your managed devices to be scheduled. Deployment is then done by the ZENworks Adaptive Agent on the devices.

If the PRU is not up-to-date, Inventory might return some software as unrecognized. However, you can use the Local Software Products utility to take a fingerprint of the unrecognized software to update your knowledgebase.

To download and install the PRU:

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

    Available System Updates panel with Action options displayed
  2. If a PRU is not displayed in the Available System Updates panel, click Action > Check for Updates.

    Information for the latest PRU is displayed, if it is available.

  3. To download a listed PRU, go to the Available System Updates panel, select the check box for a listed PRU, then click Action > Download Update.

  4. To install a downloaded PRU, go to the Available System Updates panel, then click Action > Deploy PRU Now.

    The PRU is now listed in the Deploying System Updates panel, where its progress is displayed.