Remote Diagnostics helps you shorten problem resolution times and assist users without requiring a technician to physically visit the troubled workstation. This increases user productivity by keeping desktops up and running. Diagnostic information of managed workstations is available over IP only; diagnostics of workstations with pure IPX is not supported. For more information, see Diagnostic Information .
Diagnostics provide real-time information so the network manager can diagnose workstation problems. The following table lists the diagnostic information that is available on Windows 95/98 and Windows NT/2000 managed workstations: