Generating Database Reports

When an event is recorded to a database, the following information is included: event type, date and time, user distinguished name, workstation distinguished name, workstation address, application distinguished name, application global unique identifier (GUID), application version string, and event strings.

You can use a database query to search for specific information. See your database documentation for information about performing queries.

In addition, Application Management includes a set of predefined reports for you to use. There are six basic reports that let you report on the success or failure of an event either by application, by user, or by workstation. For example, you could use the Failure by App report to view a list of all application distributions, sorted by user, that failed. Or you could use the Failure by User to view a list of all application launches, sorted by user, that failed.

To access the predefined reports:

  1. Right-click the ZENworks Database object > click Reporting.

  2. In the Available Reports list, expand the ZENworks NAL Reports category > select the report you want.

  3. In the Event Type list, select the event you want to include in the report.

  4. Click Run Selected Report.