027: Unable to read the sequence number from the Workstation object.
Explanation: This error occurs if the scan details are deleted from NDS. Also, the workstation details are deleted from NDS and newly created.
Action: Make sure that the Selector is loaded on the server. This ensures that the Selector is ready to process .STR files.
Action: Ensure that the database contains the scan information. This ensures that the Selector has processed the .STR file and created the sequence number in the Workstation object.
In ConsoleOne, click a container. Click Tools > Configure DB. Select a ZENworks Database object > click OK.
View the scan information > right-click the workstation from ConsoleOne > click Actions > click Inventory.
Action: If the problem persists, contact Novell Technical Services.