Novell Documentation: ZENworks for Desktops 3.2 - Failed to initialize the network. Check if another instance of agent is running. Contact the system administrator

Failed to initialize the network. Check if another instance of agent is running. Contact the system administrator

Source: Remote Management Agent

Severity: Critical

Possible Cause: The Remote Management Agent is unable to bind to the IPX or IP port that is being used for Remote Management service, or the ports are being used by some other application running on the managed workstation.

Action: Uninstall any third-party remote control agent or remote control application using these ports from the managed workstation.

Possible Cause: The protocol stack is corrupted.

Action: Reinstall the protocol stack.

Possible Cause: The managed workstation is not connected to the network, or the network is down.

Action: Connect the managed workstation to the network.