042: Unable to launch Inventory Scanner.

Source:  Scanner

Severity:  Critical

Possible Cause:  Insufficient rights for launching the Scanner.

Action:  Set the NDS tree containing the Inventory policies as the Trustees of the PUBLIC\ZENWORKS directory.

Possible Cause:  If this error message is displayed on a Windows NT workstation, the DNS name might not have been properly configured.

Action:  On the Windows NT workstation, do the following:

  1. Right-click Network Neighborhood > click Properties.

  2. Click the Protocols tab.

  3. In the Network Protocols list, select TCP/IP Protocol and click the Properties button.

  4. Click the DNS tab.

  5. Make sure that the DNS name, DNS Service Search Order, and Domain Suffix Search Order have been properly configured

  6. Click the WINS Address tab.

  7. Ensure that the Enable DNS for Windows Resolution check box is selected.

Action:  If the problem persists, contact Novell Technical Services.

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