Installation Prerequisites for Remote Management

Before you begin a remote management session, you must prepare the workstation you are going to manage. Complete the following tasks:

• Install ZfD 3.2 on the ZfD server.
• Prepare the managed workstation for Remote Management.
  • Uninstall any third-party remote control agent or remote control application running on the managed workstation.
  • Install the Novell^® Client^TM that ships with ZfD 3.2 or later on the managed workstation.

    Ensure that you select the option to install the Workstation Manager on the managed workstation.

  • Register the managed workstation with NDS^®.

    For details, see Setting Up Automatic Workstation Import.

• Prepare the management console for Remote Management.
  • Install the network management utility, ConsoleOne^®, on the management console.
  • Import the registered managed workstation into NDS. For details, see Setting Up Automatic Workstation Import.
  • Associate the Remote Management policy settings for the managed workstation in either of the following ways:

    For a Workstation object or for the Container of a Workstation object, you can associate a Remote Management policy with the Workstation object or Container.

    For a Workstation object, you can ignore the Remote Management policy and associate the settings from the Remote Management settings page.

    You can similarly associate Remote Management settings with the User object, Group, or Container of the logged-in user. For details, see The Package Associations Report in Reporting in Administration.

    NOTE:  If you are upgrading ZENworks 2 to ZfD 3.2, ensure that the ZfD 3.2 policies have been created and appropriately associated.

• Make sure you have the administrator rights to install the Remote Management Agent.
• Make sure you have the required rights to access a managed workstation. For details, see Setting Up Remote Management Security in Remote Management in Deployment.