Refreshing the Viewing window

Explanation:  The Viewing window may not update the screen to reflect the current state of the managed workstation when it is running certain Java* applications.

Action:  Use the Refresh Screen accelerator key sequence, (Ctrl+Alt+R, by default) to refresh the Viewing window.

Action:  Disable the acceleration driver by renaming DRISHTI.DLL, located in the Operating_System_Driver\WINNT\SYSTEM32 directory. Restart the machine.

IMPORTANT:  Disable the acceleration driver only when the target workstation runs many Java/Swing applications during a Remote Control session.



  Previous Page: Troubleshooting Remote Management  Next Page: Remote Management does not work if imported workstation name includes extended characters