The help desk policy determines the choices provided in the Help Desk user interface. Use this page to provide information about the support contact or department for this Help Desk policy. You might have several Help Desk policies and associate them with different Users, Groups, or containers.
Contact Name
Enter the name of the individual or department
that is the primary contact for help requests.
E-Mail Address
Enter the e-mail address of the individual
or department that is the primary contact for help requests.
Telephone Number
Enter the telephone number of the
individual or department that is the primary contact for help requests.