Remote Management

Novell^® ZENworks^® for Desktops 4 (ZfD 4) Remote Management gives you the ability to manage remote workstations from the management console. Remote Management allows you to:

• Remotely wake up a powered-off managed workstation
• Remote control of the managed workstation
• Execute files found on the managed workstation
• Transfer files between the remote management console and the managed workstation
• Displays the diagnostic problems on the managed workstation
• Log audit record information about the Remote Management sessions running on the managed workstation
• Blank the managed workstation screen during a remote control session
• Lock the keyboard and mouse controls at the managed workstation during a remote control session

IMPORTANT:  ZENworks for Desktops Remote Management functionality can be used to remotely manage Windows 98, Windows NT/2000, and Windows XP workstations. You can also use the Remote Management functionality on servers. For more information, see the ZENworks for Servers documentation.

Remote Management can save you and your organization time and money. For example, you or your organization's help desk can analyze and remotely fix workstation problems without visiting the user's workstation, which reduces problem resolution times and increases productivity.

The following sections will help you understand and use Remote Management:

• Understanding Remote Management
• Setting Up Remote Management
• Managing Remote Workstations
• Viewing the Diagnostic Information
• Documentation Updates