April 15, 2003

Updates were made to the following sections. The updates are explained below.


Error Messages

The following updates were made in this section:

Location Change

Troubleshooting Remote Management

Added the following troubleshooting strategies:

The ZENworks for Desktops Remote Management Agent Optimization Driver Crashes with NVidia on Windows XP Servers when You Change the Display Settings or the Screen Saver Settings
Remote Controlled Screen distorts on Windows 2000/XP Workstations
3D shaped cursor on the target machine renders a block shaped curser with reverse colors on the Remote Controlled workstation

Updated the following strategy with further information:

A blue screen appears on the Remote Management Agent during Installation

Updated the following strategy with further information:

The Remote Control/View session is slow