3.0 Overview

Mobile device management helps you to secure and manage any corporate or employee-owned mobile devices that are being used in the workplace. Mobile management in ZENworks uses the capabilities of ZENworks Configuration Management, which is the same management console and system infrastructure that has been managing laptops, desktops and servers over the years. By leveraging the features of ZENworks, you can perform multiple management operations on mobile devices:

  • Enroll (register) mobile devices to your ZENworks Management Zone. Users can enroll their devices as:

    • Fully Managed: Android and iOS devices are supported. Full management of an Android device is enabled using the ZENworks Agent App that is installed on the device. Full management of an iOS device is enabled using the MDM profile that is installed on the device.

    • Email Only: Devices with native Exchange ActiveSync capabilities are supported, that is, iOS, Android, and Windows devices.

  • Enforce security and mobile control policies on Fully Managed (Android and iOS devices) and Email-only (that include Windows devices) devices. With a security policy, you can set password restrictions, inactivity timeout, and enforce encryption on the device. With a device control policy, you can control the use of applications such as the device camera, voice assistant, web browser, and other applications installed on the device.

  • Synchronize email from ActiveSync servers on Fully Managed (Android, iOS) and Email-only devices (that include Windows devices). You can also remotely configure the default email client on iOS devices.

  • Install Apps on Fully Managed iOS devices. You can distribute free App Store Apps to iOS devices using the bundles workflow in ZENworks.

  • Distribute and manage Apple VPP apps on Fully Managed iOS devices purchased with your organization’s Volume Purchase Program (VPP) account, by using the existing Bundles and Subscription workflow in ZENworks.

  • Distribute Configuration Profiles to Fully Managed iOS devices to manage certain features on the device such as access to VPN and Wi-Fi.

  • Utilize Apple Device Enrollment Program (DEP) and Apple Configurator to streamline deployment of multiple corporate owned iOS devices.