10.2 ZENworks Full Disk Encryption Agent

ZENworks Full Disk Encryption protects device data by applying a Disk Encryption security policy created by your ZENworks administrator. The ZENworks Agent downloads the security policy, but the enforcement of the policy on your device is performed by the ZENworks Full Disk Encryption Agent (commonly referred to as the Full Disk Encryption Agent).

Most of the Full Disk Encryption Agent functionality is exposed through the Full Disk Encryption Agent interface (rather than the ZENworks Agent interface). In addition, there is a separate Full Disk Encryption Agent Help file. To access the Full Disk Encryption Agent and its Help file:

  1. Right-click the ZENworks icon ZENworks icon in the notification area, and click Technician Application.

  2. Click Full Disk Encryption in the ZENworks Agent navigation menu.

  3. Under Full Disk Encryption Agent Actions, click one of the following:

    • Help: Displays the Agent’s Help file. The Help file provides information about how to use the Agent’s features, such generating Emergency Recovery Information (ERI) files and diagnostic packages.

    • About: Displays the Agent’s About dialog box. This dialog box lets you access the ERI file and diagnostic package features as well as other features that your administrator might have enabled.