9.1 Remote Management Operations

The ZENworks Agent supports the following Remote Management operations:

  • Remote Control: Enables a remote operator (such as your administrator or a help desk operator) to control your device.

  • Remote View: Enables a remote operator to view your device. This is a view-only mode; the operator cannot perform any actions on your device.

  • Remote Diagnostics: Enables a remote operator to run specific administrative tools (such as Registry Editor, Computer Management, and Services) for diagnostic purposes.

  • File Transfer: Enables a remote operator to transfer files to and from your device.

  • Remote Execute: Enables a remote operator to run executables on your device.

The operations that are allowed on your device depend on which ones your administrator has enabled. For information about viewing which operations are available, see Viewing the Remote Management Policy.