1.1 Accessing ZENworks Control Center

  1. Using a Web browser that meets the requirements listed in Administration Browser Requirements in the ZENworks 2017 Update 2 System Requirements, enter the following URL:

    https://ZENworks_Server_Address:port

    Replace ZENworks_Server_Address with the IP address or DNS name of the ZENworks Server. You only need to specify the port if you are not using one of the default ports (80 or 443). ZENworks Control Center requires an HTTPS connection; HTTP requests are redirected to HTTPS.

    The login dialog box is displayed.

    ZENworks Control Center login dialog box

  2. In the Username field, type Administrator (the default) or another ZENworks administrator name that you previously created in ZENworks Control Center (see the ZENworks Administrator Accounts and Rights Reference for more information).

    To log in to ZENworks Control Center as an administrator who has been created based on users in a user source who has the same name as a previously created ZENworks administrator, specify the username as name@usersource.

    For example, if the administrator has the name testadmin and belongs to the user source named myserver, specify the username as testadmin@myserver.

  3. In the Password field, do one of the following:

    • If you are logging in through the default Administrator account, specify the Administrator password that you created during installation.

    • Specify the password for the administrator name that you created in ZENworks Control Center.

    To prevent unauthorized users from gaining access to ZENworks Control Center, the administrator account is disabled after three unsuccessful login attempts, and a 60-second timeout is enforced before you can attempt another login. To change these default values, see Section 3.1, Changing the Default Login Disable Values.

  4. Click Login to display ZENworks Control Center.

To log in again as a different administrator, click the Logout option in the upper right corner of the ZENworks Control Center window, then when the login dialog box is displayed, log in as a different administrator.

Performing concurrent operations in multiple sessions of ZENworks Control Center might result in an exception

If ZENworks Control Center is opened in multiple browsers and you choose to perform an operation on an object in one browser when the same object is being modified or accessed in the other browser, an exception might occur.

For example, an error might occur if you update an object in one session of ZENworks Control Center when the same object has been deleted in another session of ZENworks Control Center.