4.2 Enabling a User Source for Mobile Device Enrollment

4.2.1 Procedure

  1. In ZENworks Control Center, click Users (in the left navigation pane) to display the list of User Sources.

  2. Next to the user source, click Details to display its property pages.

  3. In the Summary tab, do one of the following:

    Allow simple enrollment: Simple enrollment removes the domain requirement and enables users to enroll devices by providing only their user name.

    Simple enrollment is allowed for only one user source. To allow simple enrollment, next to the Simple Enrollment field click Yes. After you enable simple enrollment for one user source, it is not available for any other user source. Also, if you change this setting from one user source to another, then you might have to re-configure the email accounts, as it might not work properly.

    NOTE:If you are configuring a user source for the first time, then simple enrollment will be enabled by default.

    Domain Alias: If you do not use simple enrollment, you must add at least one registration domain. To add a domain, click Edit, specify the domain name and then click OK.

    NOTE:The domain name is pre-populated as soon as you add a user source.

    You can decide what to use as your domain name. For example, you can use your organization’s name, your organization’s domain name, or your ActiveSync server domain name (if applicable). Since users need to supply the domain name on their mobile devices, it is recommended that you make it as easy as possible for them to remember and type. The following are valid domain name examples: mycompany, mycompany.com. You should avoid using ZENworks_Default as the domain name.

    If you have multiple user sources, you cannot use the same domain name in more than one user source. Domain names must be unique across user sources. Also, if you change this setting from one user source to another, then the email accounts on mobile devices enrolled using the earlier user source might not work properly. For fully managed iOS devices, re-apply the Mobile Email Policy to automatically re-configure the email account. For fully managed Android devices, re-apply the Mobile Email Policy after which the email settings are sent to the device for the user to manually re-configure the email account.

    For more information on the existing Users feature of ZENworks, see ZENworks User Source and Authentication Reference.