1.0 Overview

The mobile management feature in ZENworks Configuration Management helps organizations manage mobile devices being used in the workplace. ZENworks supports management of the following devices:

  • Android Devices: Android version 4.4 and newer versions.

  • iOS Devices: iOS version 9.0 and newer versions.

  • Devices using ActiveSync 12.0 and newer that include:

    • Windows version 8 and newer versions.

ZENworks lets you enroll your devices in either of the following ways:

  • Managed Device: Enables ZENworks to fully manage a device by performing various device management operations such as apply policies to the device, deploy applications on the device, synchronize email for Exchange ActiveSync accounts, and capture device information (inventory). Only iOS or Android devices can be enrolled as fully managed devices. Full management of an Android device is performed through the ZENworks Agent App that is hosted on the Google Play Store. Full management of an iOS device is performed through the device’s in-built MDM client.

  • Email Only (ActiveSync Only): Enables ZENworks to manage only the corporate email account on the device. Also, certain policies that are enforceable through the ActiveSync protocol can be applied. Android, iOS, and Windows devices can be enrolled as Email Only devices.