10.1 Coexisting with the ZENworks Desktop Management Agent

This section applies only if you want to deploy the ZENworks Agent to devices that have the traditional ZENworks Desktop Agent installed. The traditional ZENworks Desktop Agent is included with ZENworks 7 Desktop Management.

The ZENworks Agent and the traditional ZENworks Desktop Agent can coexist on the same device, but only to support the use of ZENworks Asset Management or ZENworks Patch Management with traditional ZENworks Desktop Management. ZENworks Configuration Management cannot be used on the same device as traditional ZENworks Desktop Management.

When Configuration Management is activated in your Management Zone, either through a full license or an evaluation license, the following ZENworks Agent features are available for installation:

  • Bundle Management

  • Image Management

  • Policy Management

  • Remote Management

  • User Management

The Bundle Management, Image Management, and User Management features overlap with the ZENworks Desktop Management features. Therefore, when you deploy the ZENworks Agent to a device that has the traditional ZENworks Desktop Agent installed, if you install any of these three feature modules (Bundle, Image, or User Management), the ZENworks Agent removes the ZENworks Desktop Agent before installing the features.

During deployment, the pre-agent is installed first. It then contacts the ZENworks Management Zone to identify which ZENworks Agent features should be installed. If the Bundle Management, Image, Management, or User Management features are selected to be installed, the pre-agent uninstalls the ZENworks Desktop Agent before installing the features. If the pre-agent is unable to contact the server, it stops installation of the ZENworks Agent and does not uninstall the traditional ZENworks Desktop Agent.