11.0 Integrating with Apple Device Enrollment Program

The Device Enrollment Program (DEP) is part of the Apple Deployment Programs and provides administrators with a streamlined way to deploy multiple corporate owned iOS devices. Upon device activation, over-the-air configuration of the device is immediate and enrollment with the MDM server is automatic. There is no need for IT administrators to physically access each device to complete the setup. The benefits of this program are:

  • Zero-touch enrollment of devices to the MDM Server

  • Wireless supervision of devices

  • Enforce MDM Enrollment of devices

  • Lock MDM Profiles on the devices

  • Streamlined setup process

The procedure to enroll devices to the Apple Device Enrollment Program (DEP) using ZENworks is summarized in the following workflow. However, as a prerequisite, you need to first set up a DEP account and associate your sales information with it. For more information on setting up a DEP account, see the Apple Support Documentation.

NOTE:With the iOS 11.x release, you can associate any iOS 11.x device to an existing DEP account (even if these devices are not purchased directly from Apple or an Apple reseller) using the Apple Configurator tool. For more information on associating these devices using the Apple Configurator tool, see Enrolling existing devices to the Apple Device Enrollment Program for simplified provisioning with ZENworks.

NOTE:Enrollment of Apple TV devices using the Apple Device Enrollment Program is currently supported on an experimental basis. The enrollment of these devices are the same as enrolling an DEP enabled iOS device.

To know more about the Apple Deployment Program, you can also watch the following videos to know more about the Apple Deployment Program:

IMPORTANT:If you are enrolling devices using Apple School Manager, ensure that the Device Manager role is assigned to your Apple School Manager account. For more information, see the Apple School Manager Help.