By default, mobile inventory details are collected once in 24 hours. However, you can configure this schedule in ZCC. The scan settings can be configured at three levels:
Management Zone: The settings are inherited by all the device folders and devices. To enable inventory scan at the Management Zone level, click.
Device Folder: The settings are inherited by all the devices contained within the folder and the subfolders. Override the management zone settings. To configure the device folder level settings, clickClick to enable you to configure the setting for the folder.
Device: The settings apply only to the device for which they are configured. Overrides the Management Zone and Device Folder level settings. To configure the device level settings, clickClick to enable you to configure the setting for the device.
To begin collecting these inventory details, navigate to the Mobile Device Inventory page and click. If this option is disabled, then you also cannot initiate the Inventory Scan quick task.
Select either one of the following scheduling options:
No Schedule: This indicates that the inventory scan will not be performed unless an Inventory Scan quick task is initiated. For more information, see Initiating Quick Tasks.
Recurring Schedule: Specify the schedule in days or hours to indicate how often the inventory scan should be run on the device. Ifis selected, then you need to specify any value between 1 and 24. If is selected, then you need to specify any value between 1 and 30. The inventory information will be populated in ZCC only when the device syncs with the ZENworks server.
Consider a scenario, where the inventory collection and device refresh is scheduled for every 3 and 2 hours, respectively. The first device refresh is performed at 12:00 PM based on which the inventory details are collected. The subsequent refreshes occur at 2:00 PM and 4:00 PM. Since the inventory scan is scheduled for every 3 hours, the inventory information will be collected during the device refresh that occurs at 4:00 PM as 3 hours would have elapsed from the time the first refresh (12:00 PM) had occurred.
In thesection, select the type of inventory information you want to collect, that is, non-managed apps or system apps. Managed apps and hardware information is collected by default and cannot be disabled.
NOTE:If in the previous releases, you had configured the inventory scan schedule in the properties file, then from the current release onwards, re-configure the inventory collection details using this page as the properties file will no longer be effective.