19.0 Viewing Device Status

The following icons give a quick indication of the status of the device. To view the status, click Devices on the left navigation pane of ZENworks Control Center and click Mobile Devices (or navigate to the folder as configured in your Mobile Enrollment policy). The status icons that appear beside a device indicate the following:

• - No warning or error messages;
• - Warning messages;
• - Error messages;
• - No warning or error messages, bundle or policy assignment has failed.
• - Warning messages, bundle or policy assignment has failed.
• - Error messages; bundle or policy assignment has failed.
• - Retired device; inventory information is retained, but no policies or bundles are applied
• - Wipe Pending; unenroll device action is initiated from the ZENworks Management Zone and is waiting for response from the user’s device.
• - Enrollment Pending; device object has been created in the ZENworks Management Zone and is waiting for enrollment to be completed on the device.

You can get more information about the warning and error messages by clicking the device and viewing the Message Log by navigating to the Events and Logs tab. You can get more information about the bundle and policy status by clicking the device name and viewing the bundle or policy information on the device’s Relationship page.