This section contains information about issues that might occur while you work with ZENworks Reporting:
3.1 Certificate is not generated with SHA256RSA algorithm
If the CSR was signed with a weak signature algorithm, then some of the Certificate Authorities might not support certificate generation with the SHA256RSA algorithm.
Workaround: Create the CSR using ZENworks.
3.2 While accessing ZENworks Reporting Server a warning message might be displayed
If the certificate does not have the correct SubjectAlternativeName extension, then any of the following warnings might be displayed while accessing ZENworks Reporting Server:
Subject Alternative Name Missing
Your connection is not private
3.3 List items are not displayed in the Sample Data and Crosstab drop-down lists
While using ZENworks Reporting in Mozilla Firefox 6.8, the items in the Sample Data and Crosstab drop-down lists are not displayed.
Workaround: Perform any one of the following:
3.4 An error occurs while executing the predefined reports
An error occurs while running the predefined reports such as Bundle Launch Details, Bundle Install Details and Bundle Distribution Details on the Oracle database.
Workaround: Use the new bundle domain to create reports.
3.5 ZRS Adhoc view and the associated reports are not updated as soon as the bundle assignments are updated in ZENworks Control Center (ZCC)
When bundle assignments are changed in ZCC, the effective assignment computation takes time to calculate the device assignments. By default, this setting is configured to run every 2 hours. Hence, ZRS adhoc view and other associated reports are not updated immediately.
Workaround: Perform one of the following:
Run zman area command after updating the bundle assignments to devices.
Based on your requirements, modify the setting by navigating to ZCC > Configuration > Infrastructure Management > Assignment Optimization Settings.
3.6 In the Bundle Domain, Bundle User Assignment data will not be displayed
In the new bundle domain, Bundle User Assignment data will not be displayed. You can view only the Bundle Device Assignment data.
3.7 Ad Hoc view report with more than five columns using the default template does not display as expected
If you create an Ad Hoc view report with more than five columns by using the default template, then the report does not display as expected.
Solution: If the number of columns are more than five, then create an Ad Hoc view report by using the Landscape template.
3.8 While configuring ZENworks Reporting if you click Cancel then the NumberFormatException error might be displayed
While configuring ZENworks Reporting in the wizard, if you click NumberFormatException error might be displayed.
, then the
Workaround: Before configuring ZENworks Reporting again, logout and login.