1.0 ZENworks Services on a Windows Server

When it is running on a Windows server, a ZENworks Server includes the services listed in the following table. All services are always installed regardless of the ZENworks products (Asset Management, Configuration Management, Endpoint Security Management, Patch Management and Full Disk Encryption) you have licensed and activated. If a service is not required for your product, it is disabled.

Table 1-1 ZENworks Services on Windows


Service Name


Novell Identity Store

Novell Identity Store

Used by CASA(Common Authentication Service Adapter) to encrypt and store credentials entered by users. These credentials can be used to authenticate to additional network services.

TFTP Service


Used by PXE-enabled devices to request files that are needed to perform imaging tasks.

Novell ZENworks Agent Service

Novell ZENworks Agent Service

ZENworks primary agent provides application management and policy related services for managed desktops and servers.

ZENworks Embedded Datastore

Micro Focus ZENworks Embedded Datastore - PostgreSQL

Embedded database used for storing ZENworks objects and resources.

ZENworks Embedded Datastore for Auditing

Micro Focus ZENworks Embedded Datastore - PostgreSQL

Embedded datastore used for storing ZENworks Audit objects and resources.

ZENworks ISD Service


Used for synchronizing image-safe data with OS information.

Micro Focus ZENworks Join Proxy


Allows ZENworks components to work with managed devices in a private network.

Micro Focus ZENworks Loader


Used for loading and controlling the Java services that perform ZENworks Server tasks.

Novell ZENworks Preboot Policy Service


Used by PXE-enabled devices to check for assigned preboot policies and work.

Novell ZENworks Preboot Service


Used to provide imaging services to a device. This includes sending and receiving image files, discovering assigned Preboot bundles, acting as session master for multicast imaging, and so forth.

Novell ZENworks Updater Service


Used to set a refresh interval to pull down system updates from the Primary Server at a scheduled interval.

ZENworks Remote Management powered by VNC


Used to enable remote management of the server.

Microfocus ZENworks Server


Used for communicating with the ZENworks Agent. An Apache Tomcat WebServer/Servlet engine that is used for hosting ZENworks web services and the ZENworks Control Center

Micro Focus ZENworks Services Monitor


Used to monitor the status of critical ZENworks services and to restart them in case of failure.

Novell Proxy DHCP Service


Used with a standard DHCP server to inform PXE-enabled devices of the IP address of the TFTP server.

Endpoint Security Service


Used to support location awareness in the ZENworks Agent.

ZENworks Imaging Agent

Novell ZENworks Preboot Service

Used to save and restore image-safe data on the server (as a managed device). Only runs when launched by the ZENworks Agent.




NOTE:Most of the ZENworks Services run as a privileged user account. This account can be identified based on the following naming convention: __z_x_y__ , where x and y are the last two digits of the IP address of the server, added at the time of installation. This user name can be changed to any other local user or domain user of the administrator’s choice. It can be a local user who is part of the Administrators group or a domain user. In the case of a domain user, the user should be a member of the Built-in Administrator groups.

The services reside in the \novell\zenworks\bin directory on a ZENworks Server. Refer to the following sections for instructions to help you control the ZENworks services: