2.1 Product Activation and Antimalware Entitlement

ZENworks Antimalware is a component of ZENworks Endpoint Security Management. You are required to activate Endpoint Security to employ Antimalware policies on client devices. Product activation requires a valid license key or the temporary evaluation license. The Antimalware Agent requires an entitlement key for activation and updates of the Antimalware Agent.

You can access Endpoint Security and Antimalware activation settings from the Getting Started page or the Configuration page in ZENworks Control Center:

  • Getting Started page: Navigate to Security > Getting Started > Protecting Against Malware, and click the Activate Product link under Endpoint Security.

  • Configuration page: Navigate to Configuration > Licenses panel > Product Licensing, and click the ZENworks 2020 Endpoint Security Management link.

2.1.1 Activate Endpoint Security

The Product Activation panel enables management of your product license:

  • Evaluate/Activate Product: Either provide a valid product license key, or select Use Evaluation to use a temporary license for 60 days. If the evaluation period ends before you provide a valid license key, the locations in ZENworks Control Center related to the lapsed product are disabled (dimmed) until you provide a key.

  • Activate the product on all devices in the zone: This option is displayed if the product is in Deactivated state and will be enabled if you select the Evaluate/Activate Product option.

    • If you select this option, the product is enabled on all the managed devices in the zone. You can disable the product or the ZENworks agent components at a later time, on selected managed devices at the device folder or the device level.

    • If you do not select this option, the product is not enabled across all the managed devices in the zone. You can enable the product or the ZENworks agent components on all devices or on specific devices at a later time, at the zone, device folder, or device level.

    To enable or disable the product at a later time on specific devices or device folders:

    • At the device level: Click the device link and navigate to Settings > Device Management > ZENworks Agent > Endpoint Security Management

    • At the device folder level: Click the device folder (Details) link and navigate to Settings > Device Management > ZENworks Agent > Endpoint Security Management

  • Deactivate Product: Select this option to deactivate the product component. This causes all locations in ZENworks Control Center to no longer display anything related to the deactivated product.

2.1.2 Add an Antimalware Update Entitlement

The Activation - Antimalware Update Entitlement panel enables activation and updates management of the Antimalware Agent on devices that you assign the Antimalware Enforcement Policy. If you select the Use Evaluation mode for the Endpoint Security Management, the Antimalware Update Entitlement will automatically be added to the list and will be active for your evaluation period.

If you are providing a product license key, click Add in the Activation - Antimalware Update Entitlement panel and provide both a valid entitlement key and a valid email address to activate the Antimalware Agent. If you do not have an Antimalware Entitlement Key, contact your ZENworks Administrator or ZENworks Product Support to get one.