Please refer to the following sections to understand which installation process is appropriate for your current ZENworks environment:
New Installation: If ZENworks is not installed, you need to perform a new installation. With the new installation process, you install one or more ZENworks Primary Servers and deploy the ZENworks Agent to any devices you want to manage.
Upgrade: Upgrades apply to ZENworks 2020 versions. You upgrade to move from one major.minor version to another. For example, to move from ZENworks 2020 to ZENworks 2020 Update x, you upgrade.
System Updates: System updates apply to the ZENworks 2020 versions. You update to move from one major.minor.revision version to another. For example, to move from ZENworks 2020 to ZENworks 2020 Update 2, you apply the 2020 Update 2 system update.
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