1.0 Upgrading or Migrating the Primary Servers

Using the ZENworks 2020 Update 2 installation media, you can directly upgrade or migrate a Primary Server to ZENworks 2020 Update 2, if it is using ZENworks 2020 or later.

If the upgrade installer reports any of the following issues during the upgrade, follow the recommended procedures to resolve the problem:

  • Unsupported ZENworks version: Upgrade all Primary Servers to ZENworks 2020 Update 2. Ensure that all Primary Servers in the zone have the same version of ZENworks.

  • Unsupported operating systems: Upgrade the operating systems to a supported version.

    For more information about the discontinued operating systems, see the ZENworks 2020 Update 2 System Requirements.

IMPORTANT:Do not extract the ISO image and use it to install. The installation must be run from an installation DVD.

The following sections provide information about upgrading to ZENworks 2020 Update 2: