1.0 Introduction

The ZENworks Agent is part of the ZENworks software that lets you manage devices over the network. The ZENworks Agent, commonly referred to as the ZENworks AgentZENworks Agent, provides services that do the following without requiring you to visit individual devices:

  • Deliver software, patches, and system updates to devices.

  • Manage policies that determine the behavior of devices.

  • Take inventory of device hardware and software.

  • Access devices from a remote location to troubleshoot and fix problems with hardware and software.

  • Act as a Satellite to help distribute content, image devices, and collect inventory and device messages.

Each of these services is provided through the use of modules that plug in to the ZENworks Agent. Using ZENworks Control Center, you can configure which modules are active on devices, thus controlling which services are available on those devices. You can also configure a variety of other ZENworks AgentZENworks Agent settings.

For information on how to deploy ZENworks Agent, see ZENworks Agent Deployment in the ZENworks Discovery, Deployment, and Retirement Reference.