6.1 Understanding Local Software Products

Software applications discovered in an inventory scan are identified by specific files associated with the product. These identifications are kept locally in the ZENworks Knowledgebase, which can be updated by downloading and installing the latest Product Recognition Update (PRU).

To identify products that aren’t in the Knowledgebase, you can search for files that are associated with an unknown product and use the file information to create a new product identification called a Local Software Product. This Local Software Product information can then be merged with the knowledgebase so that these new products are recognized in subsequent scans.