If any device manufacturer or model is not displayed in the inventory reports, perform the following:
Update the system-models.properties file.
On Windows: %ZENWORKS_HOME%/conf/
On Linux: /etc/opt/novell/zenworks/
NOTE:Before updating, ensure that you take a backup of the system-models.properties file.
The property file includes two section:
Manufacturers: Lists all the available manufacturers. If needed, you can add new manufacturers.
Models: Lists all the available device models separated by manufacturers.
NOTE:After updating the system-models.properties file, ensure that you perform Full Inventory scan on the agent.
Based on the manufacturer’s name, add the model number/name as shown in the below example.
Example: If the manufacturer name is already added, then just add the new model name:
dell=Latitude,OptiPlex,Inspiron,XPS, <new_model_name1>, <new_model_name2>
If the manufacturers name is not listed in the manufacturers list, then add a new manufacturer name in the manufacturers list separated by a comma and then add the model name/number.
After adding manufacturers list, add the model name or number as shown in the below example.
Example: <new_manufacturer_name>=<new_model_name1>, <new_model_name2>
NOTE:After updating the file, restart the zenloader service for the changes to get effective.