3.1 Prerequisites for Updating Satellite Servers or Managed Devices

Before updating a Satellite Server or managed device from a supported ZENworks version to ZENworks 2020 , you must complete the following tasks:

NOTE:For information about the supported versions, see the guide.

  • Ensure that the device meets the minimum system requirements for ZENworks.

    For more information on managed device requirements, see .

  • Ensure that the Microsoft .NET 4.5, or later framework and its latest updates are installed and running on the device.

  • Ensure that the Windows Installer 4.5 or later version is installed.

  • Ensure that all the Primary Servers in the zone have been upgraded to ZENworks 2020 .

  • If you choose to deploy the System Update in stages, ensure that the stage that you create contains at least one stage member (an individual device and a group that contain devices).

  • Agents with Windows XP would have to remain on ZENworks 11, as Windows XP is not supported from ZENworks 2017 onwards.