Before updating a Satellite Server or managed device from a supported ZENworks version to ZENworks 2020 , you must complete the following tasks:
NOTE:For information about the supported versions, see the guide.
Ensure that the device meets the minimum system requirements for ZENworks.
For more information on managed device requirements, see .
Ensure that the Microsoft .NET 4.5, or later framework and its latest updates are installed and running on the device.
Ensure that the Windows Installer 4.5 or later version is installed.
Ensure that all the Primary Servers in the zone have been upgraded to ZENworks 2020 .
If you choose to deploy the System Update in stages, ensure that the stage that you create contains at least one stage member (an individual device and a group that contain devices).
Agents with Windows XP would have to remain on ZENworks 11, as Windows XP is not supported from ZENworks 2017 onwards.