3.2 Viewing Bundle Information

  1. Log in to the ZENworks Service Desk user interface through ZENworks.

    For more information, see Logging in to the ZENworks Service Desk User Interface through ZENworks.

  2. In the Tasks panel, click the service request you want to resolve.

  3. In the ZENworks Tools panel, click Bundles.

  4. In the Filter option of the Bundles panel, select the category of the bundles whose information you want to view.

    For example, selecting Device Bundles lists all the bundles that are assigned to the device for which the service request has been entered.

  5. In the Bundles panel, click the name of the bundle whose information you want to view.

    The Details tab in the Bundles Information panel displays the bundle’s details such as name, display name, type, version, and description.