2.5 Editing Requests

To edit requests, click the icon. This opens requests in the edit mode. You can perform the following activities for the displayed items:

  • Private: You can adjust the visibility of a note. Check the Private box to mark a note as private and un-check the box to make it public.

  • Status: You can modify the status by using the drop-down.

  • Note Time: You can enter the note time in this field.

Click the icon to submit your changes.

To view the History and other details of a request, click the icon.