The following section contains information about the various ports used in the ZENworks Service Desk.
The port 80 is redirected to port 443
Technician Portal: https://<ZSDServer>/
Customer Portal: https://<ZSDServer>/servicedesk
Appliance Web Administration Console: https://<ZSDServer>:9443
Ensure that the server allows communication on the designated ports.
To access ZENworks Service Desk application:
80 = HTTP
443 = HTTPS
9443 = Web interface for Appliance administration
To access ZENworks Service Desk database:
1433 = Microsoft SQL
3306 = MySQL
5432 = Oracle
1521 = PostgreSQL
IMPORTANT:You can change the default port number if you have a conflict. However, you must ensure that the port is opened for the ZENworks Service Desk to talk to the database.