Novell Total Endpoint Management Suite

Download and Installation

The Novell Total Endpoint Management Suite includes the following files:

Filename Usage
ZENworks11SP2.iso Full installation of ZENworks 11 SP2 or upgrading a ZENworks Configuration Management 10.3.x Primary Server to ZENworks 11 SP2. ZENworks 11 SP2 includes Asset Management, Configuration Management, Endpoint Security Management, and Patch Management
ZENworks11SP1_Reporting_Lin.iso Installation of ZENworks Reporting Server - Linux version
ZENworks11SP1_Reporting_Win.iso Installation of ZENworks Reporting Server - Windows version
Installation of ZENworks Reporting 5
  • ZENworks_Reporting_5.iso: The ZENworks Reporting 5 installer.
  • ZENworks Reporting 5 resource file containing domains and reports for ZENworks Configuration Management 11.2.4. This file must be copied to a location on a ZENworks Configuration Management 11.2.4 server. For more information see the ZENworks Reporting 5 Readme
AdminStudioSE12.iso Installation of AdminStudio 12.0 Standard Edition
BundleCommander-setup-1.2.13.exe Installation of Bundle Commander Standard Edition Installation of Live Time
Novell_Service_Desk_v6.5_Appliance__FCS-0.0.8_d278aaade54fe765351b2032f8d3c9c5.tar.gz Installation of Novell Service Desk 6.5.4
Deployment of ZENworks Virtual Appliance 11 SP2 or upgrading ZENworks 10 Configuration Management SP3 Appliance to ZENworks Virtual Appliance 11 SP2
The ZENworks Application Virtualization 9.0 product is packaged for download as and

The file includes the following item:
  • Setup.msi: The Microsoft Windows Installer setup package for ZENworks Application Virtualization

The file includes the following items:
  • SpoonServer/ The Spoon Standalone server plug-in used for streaming applications
  • Tools/SpoonPlay.exe: The SpoonPlay command line utility, used to stream applications
  • Tools/SpoonReg.exe: A command line tool used with SpoonPlay to supply some shell integration such as desktop shortcuts, Start menu shortcuts, and file associations
  • Tools/XVm.exe: A program called by SpoonPlay to run a streamed application. This file must be copied to the same folder where you run SpoonPlay.exe
  • Tools/MSNet_x86_2.0.50727_3.svm: If the SpoonReg.exe tool is to be run in an environment that doesn’t have the Microsoft .NET framework already installed, this file must remain in the same folder as SpoonReg.exe
Provides Linux Management capabilities for older versions of SUSE Linux Enterprise Server, Red Hat Enterprise Linux, and Novell Linux Desktop which are not supported by ZENworks Configuration Management. In addition, ZENworks Linux Management continues to provide support for non-Intel-based SUSE Linux platforms ZENworks Diagnostic Center tool ZENworks Linux Management to ZENworks Configuration Management Migration tool
ZAMmigration.exe ZENworks Asset Management Migration tool
ZENmigration.exe ZENworks Desktop Management to ZENworks Configuration Management Migration tool


Licensing for ZENworks 11 SP2

During installation, you are asked for a license code to activate the software. If you do not have a license code, you can activate the software in the evaluation mode. The evaluation mode lasts 60 days, after which you must either discontinue the use of the product or provide a valid license code. No reinstallation of the software is required when you move from an evaluation license to a full license.

Patch Management is activated for patch downloads only if you provide the patch subscription license key, which you must purchase independently. You can provide the subscription license key during the installation or later through ZENworks Control Center. To purchase a subscription license, see the Novell ZENworks Patch Management product Web site.

Licensing for ZENworks Application Virtualization 9.0

ZENworks Application Virtualization (the "application packager") can be used for a 60-day evaluation period. The interface clearly indicates when the product is running in the evaluation (unlicensed) mode. When you purchase the product, Novell or a certified Novell partner sends you a link to a license file for the application packager. If you have not already done so, install the application packager. Download the license from your Novell Customer Center account to an accessible location, then follow these steps:

  1. On the Novell ZENworks Application Virtualization 10.0.1 downloads page, click the proceed to download button to go to the next page, where the link to the download is active.
  2. On the downloads page, click download next to the files you want to download ( and
  3. Follow the on-screen prompts to download the .zip files to a machine where you can extract the file and then distribute the appropriate files to the machines where you want them.
  4. Extract the .zip file to uncompress the files listed above.
  5. Save the extracted Setup.msi setup package to the machine where you want to run the ZENworks Application Virtualization Studio, then double-click this .msi file to begin the installation on that machine.

The product download,, bundles the files for the Spoon Standalone server and command line utilities for streaming applications. For complete instructions on installing, licensing, and using the Spoon Standalone server and SpoonPlay, see the ZENworks Application Virtualization Integration and Streaming Guide

Licensing for Novell Service Desk 6.5.4

Novell Service Desk is a complete service management solution that allows you to easily monitor and solve service issues so that there is minimal disruption to your organization, and so users can focus on their core business. Novell Service Desk provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians.

  1. On the Novell Service Desk Downloads page, click the Download button next to the file to download the file to a temporary directory on your device.
  2. Extract the contents of the file to a temporary location.

Downloading the Software

To download any of the files except for the ZENworks Virtual Appliance image:

  1. If the download page displays a Proceed to Download button, you are not logged in yet. Click the button to log in. After you log in, you are returned to the download page.
  2. Click the Download button next to the file you want to download.
  3. Follow the on-screen prompts to download the file to a directory on your device.
  4. Repeat Steps 2 and 3 until you have downloaded all the files you need.

To download the ZENworks Virtual Appliance image:

1. Do one of the following to download the ZENworks Virtual Appliance files to a temporary directory on your device:

2. Import the ZENworks Virtual Appliance OVA file, then deploy it to a virtual infrastructure.

For detailed information on how to deploy the ZENworks Virtual Appliance, see the ZENworks Virtual Appliance Deployment and Administration Reference at the ZENworks 11 SP2 documentation Web site.

Installing the Software

For instructions on installing and upgrading the various products, refer to the documentation for the required product.

Known Issues

For a list of known issues in these products, see the ZENworks 11 SP2 Readme.

For a list of known issues in the ZENworks Reporting 5 product, see the ZENworks Reporting 5 Readme.

Legal Notices

For trademark and copyright information, see Legal Notices.