The first step in the process of deployment is planning the actual deployment. The following are recommendations on how to plan this process:
Contact departmental leaders and inform them about the deployment.
Make suggestions on how you want to roll out the ZENworks Adaptive Agent to the endpoints, including which departments are going to be targeted by date and time. Make sure you line this up with your planned deployment schedule in your project plan. Ensuring that everyone knows that this is a deliverable of the organization makes it much easier to line up the departments, sites, or groups for deployment.
Identity and notify individuals that are part of the pilot phase of the deployment.
Emphasize that feedback is key to the success of this project. Individuals who are part of the pilot and more wider-scale deployment should provide feedback directly to the IT organization or to the Service Desk.
Make sure your teams are well informed of the deployment. This includes:
Employees of the organization.
The organization’s Service Desk (staff members should have the full documented schedule posted everywhere so everyone onsite knows what is going on, and when). This also includes everyone involved in Incident and Problem Management processes.
The entire IT department, including desktop support, network services, and other operational groups.
Security services groups, they need to be well informed that this is a planned organizational initiative.