The report folders and Web Intelligence documents created in the ZENworks Reporting Server InfoView must be synchronized with ZENworks Configuration Management in order to enable the ZENworks super administrator to grant reporting rights to other administrators on the folders and Web Intelligence documents. The ZENworks Reporting Server InfoView sets this synchronization interval. You can also set this synchronization manually.
To manually set the synchronization interval, do the following:
In ZENworks Control Center, click thetab.
In the Management Zone Settings panel, click.
Clickto display the Folder Sync Schedule page.
Specify the refresh interval when the Custom Report folders that are created in the ZENworks Reporting Server InfoView must synchronize with the ZENworks Control Center. By default, the refresh interval is five minutes.
Clickto save the changes.
IMPORTANT:In ZENworks Reporting Server, if a folder has both a subfolder and a report file with the same name, then only the object that is created first is synchronized with ZENworks 11SP2. Therefore, it is recommended that you do not create a report and a report folder with the same name.