7.0 Configuring the System Update Behavior of the ZENworks Adaptive Agent

You can configure System Update behavior on the ZENworks Adaptive Agent that resides on managed devices.

  1. In ZENworks Control Center, click the Configuration tab.

  2. In the Management Zone Settings panel, click Device Management, then click System Update Agent.

  3. Fill in the fields:

    Show Permission Prompt: Select On to display a dialog box on the managed device when a System Update is ready to begin. If this setting is set to On, the user can cancel, postpone, or allow the update to begin.

    By default, this setting is set to Off, which does not give the user the ability to cancel or postpone the update, and the update begins immediately without the user being prompted.

    Permission Prompt Max Postpone This setting specifies how many times the user can postpone the update. If you select On for the Show Permission Prompt setting, the user is prompted before a System Update begins. The user can then postpone the update. Select Unlimited to let the user postpone the update an unlimited number of times. Or, Select Limit, then specify a number to let the user postpone the update the specified number of times. By default, the user can postpone the update five times.

    Permission Prompt Timeout When the user is prompted for permission to apply the update, you can specify how long you want to wait for an answer before the update begins. To display the permission prompt until the user responds, select No Timeout. Or, select Timeout after _ mins and specify the number of minutes you want an unanswered prompt to remain on the user’s screen before the update starts. By default, the user has five minutes to respond to the prompt.

    Specify this value in minutes.

    Permission Prompt Nag Time When the user chooses to postpone the start of the update, this setting specifies how often the prompt appears to let the user know that an update is waiting to start. By default, this prompt displays every 15 minutes.

    Specify this value in minutes.

    Permission Prompt Max Wait Time To prevent the user from continuing to postpone the update without any feedback being given to the ZENworks system, this setting specifies the maximum number of minutes that an update waits for permission before giving up and reporting the update as canceled by the user.

    Specify this value in minutes. The default is 120 minutes.

    Reboot Prompt Nag Dialog If this setting is set to On, a dialog box is displayed on the managed device to remind the user that a reboot is required to complete the update. By default, the setting is set to On, and the dialog box displays every 15 minutes.

    Reboot Prompt Max Postpone This setting specifies how many times the user can postpone the reboot if one is required for the update. If you select On for the Reboot Prompt Nag Dialog setting, the user is prompted before a reboot occurs. The user can then postpone the reboot. Select Unlimited to let the user postpone the reboot an unlimited number of times. Or, Select Limit, then specify a number to let the user postpone the reboot the specified number of times. By default, the user can postpone the reboot five times.

    Reboot Prompt Timeout When an update is assigned with the Prompt User for Reboot option, the default behavior is to wait five minutes for a response from the user and, in the absence of a response, automatically initiate the reboot. Select No Timeout to display the dialog box until the user responds, without initiating the reboot. Or, select Timeout after _ mins, then specify the number of minutes to wait for the reboot response before initiating the reboot.

    Reboot Prompt Nag Time When an update assigned with the Suppress Reboot option, or if a user chooses to cancel a required reboot, a dialog box displays to remind the user that a reboot is required to complete the update. By default, the dialog box displays every 15 minutes. This setting lets the administrator define how often the prompt is presented to users.

    Specify this value in minutes.

    Update Watcher Icon You can specify a different icon that displays on the managed device’s notification area of the system tray. The path to the file must resolve on the managed device. If the file does not exist, or if the file in not a valid .ico file, the default icon displays.

    Agent Message Overrides You can provide custom text for Agent System Update messages that display in dialog boxes during the update. Click Add to display the Edit Agent System Update Message dialog box. Select a Message Key from the drop-down list, type the desired text, then click OK.

    You can also remove and edit custom messages that you have created.

  4. Click OK.