Before you perform the upgrade from ZENworks 10.x, or 11.x to ZENworks 11 SP2, please consider the following guidelines:
If you are using an external database, you need to upgrade or migrate the database to the supported database version.
NOTE:If you have MS SQL 2008 R2 running in compatibility mode on the device, you need to manually turn off the compatibility mode before you upgrade to ZENworks 11 SP2.
For more information about the supported database versions, see Database Requirements
in the ZENworks 11 SP2 Installation Guide.
Ensure to make a note of the new database details as you will be prompted for this information during the ZENworks 11 SP2 upgrade.
You can either upgrade the database on the same machine where it is running or you can migrate the database using a third-party upgrade tool.
If you are using an embedded Sybase database, the ZENworks Upgrade Installer will upgrade and rebuild the database.
NOTE:On a server that hosts an embedded Sybase database, you need to ensure that you have the required free space, equal to the size of the database file.
OEM Sybase SQL Anywhere 12 is supported by ZENworks 11 SP2. Hence, if you are using a remote OEM Sybase SQL Anywhere database, ensure that you upgrade it to OEM Sybase SQL Anywhere 12 on your remote database server.
OEM Sybase SQL Anywhere 12 is supported from ZENworks 11 SP1 onwards. If you have upgraded to OEM Sybase SQL Anywhere 12 during the ZENworks 11 SP1 upgrade, you do not need to upgrade the database again for future upgrades.
For more information on how to upgrade the remote OEM Sybase SQL Anywhere database, see Section 2.5, Upgrading the Remote OEM Sybase SQL Anywhere Database.
You can only upgrade to a higher version of the same database. You cannot migrate from one database to another using the Upgrade installer.
For all external databases, stop the ZENworks services before performing the database upgrade.