D.1 Preparing the Environment

Before you can use ZENworks 11 SP2 to upgrade OES11 servers to OES11 SP1, you must have the following:

  • A ZENworks 11 SP2 server installed and running in your network.

    For more information, see the ZENworks 11 SP3 Server Installation Guide

  • The ZENworks 11 SP2 Agent installed on each OES11 server that you plan to upgrade.

  • Each OES11 server registered with the ZENworks 11 SP2 server.

  • Each OES11 server updated with the latest OES11 and SUSE Linux Enterprise Server (SLES) 11 SP1 patches. It does not matter which update method you use.