B.1 Preparing the Environment

Before you can use ZENworks 11 SP3 to upgrade OES2 SP1 servers to OES2 SP2, you must have the following:

  • A ZENworks 11 SP3 server installed and running in your network.

    For more information, see the ZENworks 11 SP3 Server Installation Guide.

  • The ZENworks 11 SP3 Agent installed on each OES2 SP1 server that you plan to upgrade.

    IMPORTANT:The agent included with OES only provides package-management capabilities via the ZENworks Management Daemon. Unless the full agent is installed, updates cannot be scheduled from the ZENworks 11 SP2 server.

  • Each OES2 SP1 server registered with the ZENworks 11 SP3 server.

  • Each OES2 SP1 server updated with the latest OES2 SP1 and SUSE Linux Enterprise Server (SLES) 10 SP2 patches.

    It doesn’t matter which update method you use.