28.0 Exporting Encryption Keys

The Endpoint Security Agent uses encryption keys to encrypt and decrypt files. You can export the encryption keys from the Management Zone to a key file to:

  • Share the encryption keys with another ZENworks Management Zone. This allows users in the second zone to decrypt files that were encrypted in the first zone.

  • Use the encryption keys with the administrator version of the ZENworks File Decryption utility. This allows you to recover encrypted files from devices that no longer have the Endpoint Security Agent installed.

  • Back up the encryption keys. We recommend that you follow a regular backup schedule in case problems occur with your ZENworks Servers.

To export the encryption keys:

  1. In ZENworks Control Center, click Endpoint Security.

  2. Under Common Tasks (in the left navigation pane) click Encryption: Export Keys.

  3. Specify a name for the key file.

    The file requires a .kbk extension. If you do not add the .kbk extension, it is added automatically.

  4. Specify a password for the key file.

    Make sure you remember the password. It is required in order to import the keys into another Management Zone or reimport them into the current zone (as a restored backup).

  5. Click OK.

    Depending on how your browser is configured to handle saving files, the file might be automatically saved to your browser’s download directory or you might be prompted to save it. Follow any prompts to complete the save process.